“Customer Satisfaction”: That’s why service companies were built for.
Many organizations hand jobs to their third-party service contractors and then hope for the best.
If there is a problem, often the primary service organization doesn’t know until they receive complaints from site. Service managers then have to contact the site or the service contractor to find out what is happening or look at the contractor portal to see nothing or just a visit without any information about what really happen or what is happening or what may happen. The contractor, in turn, may have to track down specific technicians to get the real story (If any).
This lack of visibility generates customer service failures and requires a lot of time and effort to solve.
“Problems aren’t evident until it’s too late to take any corrective action”
Lack of view for demand and capacity, make both sides of the relationship is left “estimating” their mutual commitments for work from the enterprise and availability from the contractor.
Without clear visibility of site data, customers cannot receive the best service;
Customers should have real-time view and to be able to be reported quickly on failures and service delivery.
The technology exists today to eliminate those gaps in visibility and availability.
We understand that every business has unique needs, which is why we offer customized solutions tailored to your specific requirements. Our team of experts has years of experience in the industry and can help you tailor your needs. We offer competitive pricing and flexible financing options to help you stay within your budget. Contact us today to experience the HabTech Smart Solutions difference!
System Overview
Multiple AC Units Monitoring Per Site
Manage multi-brand OEM-s through one screen anywhere in the world
Assigning Priorities, True Time of Use, Avoiding The Performance Being Affected
Better yet, see us in person!
We love our customers, so feel free to visit during our business hours.
41شارع الملتقى العربى، Sheraton Al Matar, El Nozha, Egypt, 2nd Floor
Open today | 09:00 am – 05:00 pm |
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